Prime Meridian Health Clinics
SMS Terms & Privacy Disclosure
Effective Date: July 23, 2026
SMS Program Description
Prime Meridian Health Clinics (“PMH”) offers SMS text messaging communications to assist with patient care, appointment scheduling, and administrative communications.
By providing your mobile phone number and opting into SMS communications, you consent to receive text messages from PMH.
Types of Messages
Messages may include:
- Appointment confirmations
- Appointment reminders
- Scheduling updates
- Care coordination communications
- Follow-up communications
- Administrative notices
- Patient support communications
Voluntary Participation
Participation in SMS communications is voluntary.
Consent to receive SMS communications is not required to receive medical treatment or healthcare services.
Message Frequency
Message frequency may vary based upon your healthcare needs, appointments, and interactions with PMH.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying: STOP
Upon receipt of a STOP request, PMH will discontinue non-essential SMS communications to the extent permitted by law and operational requirements.
Help Instructions
For assistance, reply: HELP
or contact PMH directly at:
- Phone: (385) 440-1400
- Email: customersupport@pmhclinics.com
- Secure Messaging: via your patient portal
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
Privacy
PMH does not sell mobile telephone numbers, SMS consent data, or SMS communication information.
PMH may utilize service providers to facilitate SMS communications on its behalf. Mobile information and SMS consent data will not be shared with third parties for their own marketing purposes.
For additional information regarding PMH’s information practices, please review PMH’s Website Privacy Policy and Notice of Privacy Practices.
Important Limitations
SMS messaging may not be a secure method of communication and should not be used to communicate emergency, urgent, or highly sensitive medical information.
If you are experiencing a medical emergency, call 911 immediately or seek emergency medical care.